Frequently Asked Questions
Frequently Asked Questions
Below is a list of some of our most Frequently Asked Questions (FAQs). If your question isn't answered here, or if you would like to get in touch, you can reach us at hello@sarahanneandlittlelion.com and we will get back to you soon.
COVID-19 (Update as of February 2022): The Sarah Anne and Little Lion manufacturing warehouse is still open and our team are adhering to stringent health and safety measures which may result in some delays in shipping. We thank you for your patience during this time.
1. Do you ship internationally?Yes, we currently ship to most countries worldwide. Shipping is calculated at checkout. For more information please contact us at hello@sarahanneandlittlelion.com
2. What currency is displayed on the Sarah Anne and Little Lion website?Prices are displayed and charged in Australian Dollars (AUD) and are inclusive of all taxes. To convert Australian dollars to a different currency, we recommend visiting www.xe.com/ucc
3. Can I change my order once it has been submitted?Until your order has been submitted to our warehouse and commenced manufacturing, we can make changes to it. Please email us immediately at hello@sarahanneandlittlelion.com to let us know of any changes. Please note we cannot make changes once we have started preparing your order.
4. What are your shipping charges within Australia?Shipping is free for all Australian orders over $50. For orders under this amount, there is a flat shipping rate of $2 per order or $15 for express shipping.
Stokke changed the size of their change table in 2009. The original Old Care size is slightly larger than the New Care - I custom make to covers so the fit is neat and firm.
Measurements of the new Care™ mattress:
Length 74 cm/ 29,13 inch
Width 61 cm/ 24,02 inch
Width 51 cm/ 20,08 inch
Measurements of the old Care™ mattress:
Length 74 cm/ 29,13 inch
Width 72 cm/ 28,35 inch
Width 55 cm/ 21,65 inch
You can shop for change pad covers here:
Remember, custom orders are welcome!
6. How long will my order take to ship?
All of my products are custom and handmade by me. Please allow 7 days from the date of order for your product to ship.
*****PLEASE NOTE! We are refitting our warehouse over November and December 2024. Any orders placed over this period will be dispatched in late December 2024 or early January 2025. In stock items will be dispatched earlier *******